Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. THESE TERMS AND CONDITIONS MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THIS WEB SITE. BY USING ANY OF THE SERVICES, YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, THEN DO NOT USE THESE SERVICES.

The following are the terms and conditions for access to and use of these services. By checking ‘I Agree’ on the sign-up page, this page, or by using any of these services, you, the subscriber to the services, are acknowledging that you have accepted these terms and conditions (also referred to as this “Agreement”).

1. Sponsorship; Free Service

Your subscription to this service may be paid, in whole or in part, by a sponsor who is providing this service to you for free.  Without a sponsor you may be subject to monthly subscription fees in accordance with a Service Order that would be provided to you. You are responsible for reviewing the terms of your Service Order (if provided) and being aware of any fees charged by ContentMX, LLC. All fees are subject to change at any time in ContentMX, LLC’s sole discretion; provided, however, that ContentMX, LLC will use reasonable efforts to notify you via email prior to the effectiveness of any change to its fees and no such pricing change will occur during the performance of a Service Order over the active period of the Service Order.

2. Access to Internet; Equipment

In order to use the Services, you are responsible at your own expense to access the Internet, either directly or through devices that access web-based content. In addition, you must provide all equipment necessary to make such connection to the Internet, including a computer and modem or other access device. You shall not attempt to access any other of ContentMX, LLC’s systems, programs or data that are not made available for public use.

3. License Grant; Restrictions

Subject to these terms and conditions and your payment of all applicable fees, ContentMX, LLC hereby grants to you (i) a non-exclusive, non-transferable, revocable license to allow up to one User to access the website for each Service or User License to which you have subscribed, solely in order to configure such Service for your internal business purposes and (ii) a non-exclusive, non-transferable, revocable license to distribute any Content (as defined below in Section 5) made available to you for inclusion in communications that form part of the Services to your customers and other designated recipients, pursuant to the content distribution system that forms part of the Services. A “User” shall mean you unless you are a corporate or similar entity, in which case a User shall mean any of your employees, consultants or independent contractors. Each User License will have its own username and password providing access to the Service. This license is restricted to use by you and your Users and does not include the right to use any ContentMX, LLC Service on behalf of any third party or the right to permit any non-User to access or use any ContentMX, LLC Service. All rights not expressly granted to you are reserved by ContentMX, LLC and its licensors. There are no implied rights.

This is an Agreement for services and access to the ContentMX, LLC Services only, and you are not granted a license to any software by this Agreement. Unauthorized use, resale or commercial exploitation of any of the ContentMX, LLC Services in any way is expressly prohibited. Without ContentMX, LLC’s express prior written consent in each instance, you shall not (and shall not allow any third party to): reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code form or structure of any of the ContentMX, LLC Services or any software or data related to the ContentMX, LLC Services or used to make the ContentMX, LLC Services available to you. Except as expressly permitted in this Agreement, you shall not copy, license, sell, transfer, make available, lease, time-share, distribute, or assign any of the ContentMX, LLC Services, any content forming part of any ContentMX, LLC Services (including any ContentMX, LLC Content), or your rights to use the ContentMX, LLC Services to any third-party. You shall take all measures necessary to ensure compliance by all of your Users authorized to access the ContentMX, LLC Services with these terms and conditions and shall be liable for any breach by your Users of such terms and conditions. You are responsible for maintaining the security of your account, passwords and files.

4. Opt-in to Receive Transactional Messages

You acknowledge that as a subscriber to this service you will be receiving regular email from ContentMX (and/or on behalf of program sponsors) relating to the operation of the service (password reset, new user messages, automated reports, and emails announcing new content and services)  These emails are considered transactional messages that are necessary for the proper operation of the service. Some of these messages will provide opt-out links that will prevent further messages of this type, while other messages (like automated reports and weekly digests) will require changes to the configuration of your account. To stop receiving all messages, you should contact support@contentmx.com and ask for your account to be cancelled and/or deleted. 

5. Compliance with Law; Further Covenants

You agree that you shall use the Services solely in accordance with these terms and conditions, the federal CAN-SPAM Act of 2003, the EU’s GDPR, and all other applicable laws (including but not limited to policies and laws related to spamming and privacy). ContentMX, LLC may, in its sole discretion, block any messages, remove any of your content or prohibit any use of the Services that ContentMX, LLC believes may be in violation of the foregoing.

In furtherance of the foregoing, you acknowledge and agree that: (a) the Services shall not be used for the sending of unsolicited email (usually called “spam”); (b) every email message sent by the Services on your behalf will contain an “unsubscribe” link that allows the recipient to remove themselves from your network; (c) by submitting any information to ContentMX, LLC, you grant ContentMX, LLC the right to use this information to provide you with the use of the Services and for the improvement of the Services that is consistent with ContentMX, LLC’s Privacy Policy, which may be modified by ContentMX, LLC from time to time, in its sole discretion and (d) any information that ContentMX, LLC collects from you and your customers and other message recipients designated by you as described below may be used by ContentMX, LLC to provide the Services to you.

6. Ownership; ContentMX, LLC Content; Open-source

You acknowledge and agree that all right, title and interest in and to the ContentMX, LLC Services and any ContentMX, LLC Content and all derivatives thereof (including any and all patents, copyrights, trade secret rights, trademarks, trade names and other proprietary rights embodied therein or associated therewith) are and shall remain ContentMX, LLC’s or its licensors’, and this Agreement in no way conveys any right or interest in the ContentMX, LLC Services or the ContentMX, LLC Content other than a limited license to use them in accordance herewith. The ContentMX, LLC name, the ContentMX, LLC logos, and the product names associated with the Services, including, but not limited to “Butterfly Publisher” and “ContentMX” are trademarks of ContentMX, LLC or third parties, and no right or license is granted to use them. You shall not remove any ContentMX, LLC trademark or logo from any ContentMX, LLC Service. For purposes of this Agreement, “ContentMX, LLC Content” shall mean any written material, images, videos, and other content made available to you by ContentMX, LLC as part of the ContentMX, LLC Services for use in messaging sent via the ContentMX, LLC Services. ContentMX, LLC reserves the right, in its sole and absolute discretion, to include ContentMX, LLC and third party advertising and promotional items and links in the messages.

Certain of ContentMX’s services include third-party code licensed to ContentMX for use and redistribution under open-source licenses. For a list of disclosures and disclaimers in connection with ContentMX’s incorporation of certain open-source licensed software into its services, email support@contentmx.com. Notwithstanding any of the terms and conditions of your license agreement with ContentMX, the terms of certain open-source licenses may be applicable to your use of the ContentMX’s products, as set forth in these disclosures.

This list of open-source code was compiled with reference to third-party software incorporated into the services as of the date the list was generated. This list may be updated from time to time and may not be complete. ALL INFORMATION IS PROVIDED “AS IS.” CONTENTMX AND ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, WITH REGARD TO THIS LIST OR ITS ACCURACY OR COMPLETENESS, OR WITH RESPECT TO ANY RESULTS TO BE OBTAINED FROM USE OR DISTRIBUTION OF THE LIST. BY USING OR DISTRIBUTING THIS LIST, YOU AGREE THAT IN NO EVENT SHALL CONTENTMX BE HELD LIABLE FOR ANY DAMAGES WHATSOEVER RESULTING FROM ANY USE OR DISTRIBUTION OF THIS LIST, INCLUDING, WITHOUT LIMITATION, ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL OR OTHER DIRECT OR INDIRECT DAMAGES.

7. Data Collection and Protection.

7.1 In connection with the ContentMX, LLC Services, you acknowledge and agree that ContentMX, LLC will collect and maintain certain information related to your customers and others you designate to receive your messages (“Data”), including, without limitation, (i) your customers’ name and email addresses, (ii) any information you provide to us in registering for use of any of the ContentMX, LLC Services and (iii) information related to your content (including, without limitation, item identifiers, descriptions, images and video).

ContentMX, LLC shall not publicly distribute or disclose any such Data unless aggregated with other data and in a form and manner that does not associate such Data with you or a particular customer of yours.

7.2 You, the Customer, own the rights to your data as Data Controller, and ContentMX acts as Data Processor on the Customer’s behalf. All processing by ContentMX of the personal data and other data provided by the Customer shall be in accordance with the applicable laws. ContentMX’s processing of personal data on behalf of the Customer shall therefore only be done in order to provide the Product and Services and shall be subject to the Customer’s written instructions.

7.3 As ContentMX is the Data Processor and the Customer is the Data Controller, the parties obligations regarding the processing of personal data are regulated in the Data Processor Agreement attached (and/or linked) as Appendix A. By accepting these Terms, the Customer also accepts the Data Processor Agreement.

7.4 The Customer is obligated to keep user logins and passwords to the Product and Services secret from any unauthorized users or third parties.

7.5 The Customer is obligated to ensure that the personal data provided by the Customer and used in the Product and Services is processed by the Customer in accordance with all applicable laws. The Customer is obligated to ensure that the Customer’s data provided in the Product and Services, including personal data, do not violate any third party intellectual property rights and/or any applicable legislation. ContentMX is entitled to delete any data that in the sole discretion of ContentMX constitutes a breach of the aforesaid undertaking by the Customer, and the Customer will not be entitled to any compensation in that respect.

8. Acceptable Use and Email Policy.

In connection with your use of the Service, you shall at all times comply with the ContentMX, LLC Acceptable Use and Email Policy published at https://contentmx.com/legal, which may be modified by ContentMX, LLC from time to time, in its sole discretion.

9. Termination

ContentMX, LLC may terminate this Agreement and your use of the ContentMX, LLC Services or disable your account, in each case at any time with or without cause, and with or without notice. ContentMX, LLC shall have no liability to you as a result of such termination or disablement. You may terminate this Agreement or your use of the ContentMX, LLC Services by sending a termination notice to ContentMX, LLC according to the terms of your Service Order (if provided). There are no refunds for any fees paid. All sections of this Agreement that by their nature should survive termination will survive termination, including, without limitation, ownership, warranty disclaimers and limitations of liability. ContentMX, LLC reserves the right in its sole and absolute discretion to change, suspend or discontinue – temporarily or permanently – some or all of the ContentMX, LLC Services, at any time without notice. ContentMX, LLC will not be liable to you for any such modification, suspension or discontinuance of the ContentMX, LLC Services.

10. Amendments to Prices and Agreement.

In the absence of a Service Order which affixes a price for a specified service period, ContentMX, LLC reserves the right to modify the terms and conditions set forth in this Agreement, the prices for any ContentMX, LLC Services, at any time in its discretion and to offer additional service offerings with or without charge. ContentMX, LLC will use its reasonable efforts to notify you by email if it has made any changes in the prices or this Agreement, but, whether or not such notification is provided, you are responsible for reviewing the then current ContentMX, LLC service prices, terms and conditions which shall be set forth on the website for the ContentMX, LLC Services or in a signed service order. If you continue to use the ContentMX, LLC Services after ContentMX, LLC has made any such changes without exercising your termination rights, then you will be deemed to have accepted and agreed to such changes.

11. Warranties; Disclaimer

You represent and warrant that: (i) Customer Content, including without limitation the items and services offered by you pursuant to such content, will not infringe on the copyrights, trademarks, service marks, patents, trade secret, privacy, publicity, or other intellectual property or personal rights held by any third party; (ii) you have all power and authority to enter into this Agreement and have duly and validly authorized this Agreement, which shall be enforceable against you in accordance with its terms, and; (iii) you agree to comply with all federal, state and international laws, regulations and rules, including without limitation regulations pertaining to online commerce, and consumer privacy rules promulgated by the Federal Trade Commission and the European Union.

ContentMX, LLC represents and warrants that content it provides will not infringe on the copyrights, trademarks, service marks, patents, trade secret, privacy, publicity, or other intellectual property or personal rights held by any third party.

THE CONTENTMX, LLC SERVICES, INCLUDING, WITHOUT LIMITATION, ALL CONTENTMX, LLC CONTENT, ARE PROVIDED TO YOU “AS IS”. YOU ACKNOWLEDGE AND AGREE THAT ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, AND ALL OBLIGATIONS AND REPRESENTATIONS AS TO PERFORMANCE, INCLUDING ALL WARRANTIES WHICH MIGHT ARISE FROM COURSE OF DEALING OR CUSTOM OR TRADE AND INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT ARE HEREBY EXPRESSLY EXCLUDED AND DISCLAIMED BY CONTENTMX, LLC. CONTENTMX, LLC DOES NOT WARRANT THAT YOUR USE OF ANY OF THE CONTENTMX, LLC SERVICES WILL BE UNINTERRUPTED OR ERROR FREE. CONTENTMX, LLC SHALL NOT BE LIABLE FOR ANY FAILURE OF THE CONTENTMX, LLC SERVICES ARISING DUE TO FACTORS OUTSIDE CONTENTMX, LLC’S REASONABLE CONTROL.

Your sole and exclusive remedy for any failure or nonperformance of the ContentMX, LLC Services or any error or omission in the ContentMX, LLC Content and ContentMX, LLC’s sole remedy shall be for ContentMX, LLC to use commercially reasonable efforts to repair the error or defect in the applicable ContentMX, LLC Service or to correct the ContentMX, LLC Content.

12. Limitation of Liability.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, TORT, CONTRACT, OR OTHERWISE, SHALL CONTENTMX, LLC OR ANY OF ITS UNDERLYING SERVICE PROVIDERS, SUPPLIERS, LICENSORS, OFFICERS, DIRECTORS, EMPLOYEES, DISTRIBUTORS OR AGENTS BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL, COVER, RELIANCE OR CONSEQUENTIAL DAMAGES, EVEN IF SUCH PARTY SHALL HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY. REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), THE MAXIMUM AGGREGATE LIABILITY OF CONTENTMX, LLC TO YOU ARISING IN CONNECTION WITH THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT YOU PAID FOR THE APPLICABLE CONTENTMX, LLC SERVICE IN THE SIX (6) MONTHS PRIOR TO THE ACCRUAL OF THE APPLICABLE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU. YOU AGREE THAT CONTENTMX, LLC HAS SET ITS PRICING IN RELIANCE ON THE EXCLUSIONS AND LIMITATIONS OF LIABILITY SET FORTH IN THIS AGREEMENT, AND THAT SUCH LIMITATIONS SHALL APPLY NOTWITHSTANDING THAT ANY LIMITED REMEDY SHALL FAIL ITS ESSENTIAL PURPOSE.

13. Indemnity

You shall defend, indemnify, and hold ContentMX, LLC harmless from and against any suit, proceeding, assertion, damages, cost, liability, penalties, fines and expenses (including court costs and reasonable attorneys’ fees) incurred as a result of claims against ContentMX, LLC and its employees and affiliates arising from or connected with (i) any claim that Customer Content infringes or misappropriates any third party copyright, patent, trademark, service mark, trade secret, privacy, publicity or other intellectual property or proprietary right, and/or (ii) any breach of any representation or warranty set forth in this Agreement by you.

14. Export.

You shall use the ContentMX, LLC Services in compliance with all laws and regulations, including without limitation all export control laws and regulations of the United States, which include the Export Administration Regulations, the International Traffic in Arms Regulations and any embargoes enforced by the Office of Foreign Assets Controls. You shall not export or re-export the ContentMX, LLC Services or any ContentMX, LLC Content in violation of any applicable export control law or regulation.

15. Miscellaneous

(a) This Agreement shall be construed in accordance with and governed for all purposes by the laws of the Commonwealth of Massachusetts, without regard to its principles of conflicts of law; (b) this Agreement constitutes the entire agreement and understanding of the parties hereto with respect to the subject matter hereof and supersedes all prior agreements and undertakings, both written and oral; (c) the parties hereto agree that only the Massachusetts courts, either federal or state, shall have exclusive jurisdiction over this Agreement and any controversies arising out of this Agreement; (d) in case any one or more of the provisions contained in this Agreement shall for any reason be held to be invalid, illegal or unenforceable in any respect, such invalidity, illegality or unenforceability shall not affect any other provisions of this Agreement but this Agreement shall be construed as if such invalid, illegal or other unenforceable provision had never been contained herein; (e) you shall not assign your rights or obligations hereunder without ContentMX, LLC’s advance written consent; (f) subject to the foregoing subsection (e), this Agreement shall be binding upon and shall inure to the benefit of the parties hereto and their successors and permitted assigns; and (g) no waiver of any right or remedy hereunder with respect to any occurrence or event on one occasion shall be deemed a waiver of such right or remedy with respect to such occurrence or event on any other occasion.

LAST UPDATED: January 10, 2020